BEIGE wants to make the shopping experience fun and easy, so we compiled some frequently asked questions just in case you need an answer.
How do I contact Beige?
You can call us Monday-Friday from 10am-6pm or Saturday from 10am-5pm at (501) 904-2994, or feel free to email us at firstname.lastname@example.org. For more information, please refer to our contact page.
How can I pay?
We accept Visa, MasterCard, American Express, Discover, and PayPal.
Can I change my order once placed?
Once an order is placed, our team immediately begins processing it, so we are unable to make any changes after an order is shipped. To request a change, please contact us as soon as possible.
Can I exchange an item?
We are unable to accept exchanges unless otherwise specified between us and the buyer. However, you can return your item within 10 days of purchase (with the original tags), and place a new order. Please refer to our return policy for further details.
Where is BEIGE based?
BEIGE is an American company proud to be based out of Little Rock, Arkansas. Learn more about us here.
What is the currency your prices are listed as?
We use the the United States Dollar.
Where do you ship to?
We ship anywhere in the continental US as well as Hawaii and Alaska. We also ship to Canada. For more shipping information, check here.
I'm from Canada, will I be charged duties, taxes, and/or fees?
Depending on the value of the order, you may or may not be charged duties, taxes, and/or fees. If your package does incur applicable duties, taxes, and/or fees, it is up to the person receiving the package to cover these costs. BEIGE is unaware of what those applicable duties, taxes, and fees are, so we are unable to predict if you will be charged and how much that may be. Also, be aware there might be unforeseen customs delays. We suggest you contact your local customs office for more information.
Can I ship to a different address than my billing address?
Of course! We have an option to ship to the same address or to ship to another address. If you are shipping to your work address, we recommend putting the name of the company you work for as well as your name on the package.
How much is shipping?
Shipping is free for all domestic US orders over $250. All shipping fees for US and Canada vary by order and weight. Please contact us at email@example.com for an exact shipping estimate.
We hope we answered all of your questions, but if you have any more, feel free to call or email us!
Thanks so much,
The BEIGE team